I'm Your Direct Line.
No 1-800 Number. No Runaround.
My name is Logan Carpentier. I'm part of T-Rock Roofing's team — one of DFW's most established roofing operations, with 65+ years in the business. When you reach out, you get me directly. I make sure you get a straight answer, a licensed project manager scheduled fast, and a crew that does the job right.
Logan Carpentier
The Dallas Roofer — T-Rock Roofing
What I Actually Do for DFW Homeowners
When a storm hits your neighborhood, most homeowners don't know what to do first. Call their insurance company? Wait and see if there's a leak? Let that door-knocker in to take a look? I'm the person you call before any of that.
I'll make sure we get a licensed T-Rock project manager out to your roof — someone who documents every item of damage with photos and a written report, before your insurance adjuster ever shows up. Then I stay in the loop through scheduling, the adjuster visit, material selection, and completion. You have my number the whole way through.
I'm not going to send you to a call center or pass you off to whoever picks up. That's the whole point of reaching out to me directly.
Part of T-Rock Roofing's Team
T-Rock Roofing & Contracting, LLC — 65+ years in DFW, RCAT-licensed, A+ BBB, Angi Super Service Award 2023.
HAAG-Certified Inspectors
Our project managers use HAAG Engineering protocols — the industry gold standard for damage assessment that insurance companies recognize.
Manufacturer Certified
Certified installer status with GAF, CertainTeed, Owens Corning, and more — meaning better warranty coverage for you.
Same-Day Response
I pick up. If I'm with another homeowner, I'll get back to you within a few hours — not a few days.
Bilingual Team — Hablamos Español
T-Rock's team serves all DFW homeowners in both English and Spanish.
How It Works When You Call Me
Simple process, no surprises. Here's what happens from first contact to finished roof.
You Reach Out
Call, text, or submit the inspection form. I'll get back to you same day — usually within a few hours.
I Walk You Through It
I'll listen to your situation, ask the right questions, and tell you exactly what to expect next — no jargon, no pressure.
Inspection Gets Scheduled
I connect you with a T-Rock project manager — licensed, thorough, HAAG-certified. They document everything before your insurer gets involved.
You Have My Number
Throughout the process — adjuster visit, material selection, scheduling, questions — I'm reachable. You're not dropped the moment you sign.
The Team Behind the Call
T-Rock Roofing & Contracting has been roofing DFW for over 65 years. That's not a marketing number — it's the result of doing the job right on thousands of DFW homes, one roof at a time.
When you contact me, you're getting access to T-Rock's full operation: licensed project managers, HAAG-certified inspectors, manufacturer-certified installers, and an experienced crew that handles most residential replacements in a single day.
T-Rock has office locations across the Metroplex — Dallas, Plano, Arlington, Flower Mound, Lewisville, Sherman, Keller, and McKinney. This isn't a team that followed a storm to your zip code. We're here.
Operation Mutt22 — Veterans Supporting Veterans
T-Rock's owners come from a long line of US military medics. Operation Mutt22 is their non-profit that trains and provides K9 service dogs to veterans. It's one of the reasons I'm proud to be part of this team — they put their resources behind causes that matter.
Ready to Talk to a Real Person?
Call or text me directly, or request an inspection and I'll reach out same day. No forms that go to a call center. No waiting on hold. Just me.
Request a Free Inspection or call me now: 214-903-9290What You're Not Going to Get From Me
There are a lot of roofers in DFW. Here's what separates a call to me from calling anyone else.
No Storm Chasing
I'm not in your neighborhood because a hail event just happened and I'm working a leads list. T-Rock has been in DFW for 65 years — this is where we work, not just where we show up after storms.
No Deductible Waivers
Any contractor offering to waive or "cover" your deductible is breaking Texas law (HB 2102). I won't offer it, and you shouldn't want it — it's a sign corners are being cut elsewhere.
No Insurance Negotiation
Under Texas law, I can't negotiate your claim — and I won't try. What I can do is make sure your damage is fully documented before the adjuster shows up. That's the honest version of helping.
No Runaround
You call me, I answer. You have a question mid-job, you text me. You want to know what's happening with scheduling, I'll tell you. That's how this works.
No Guesswork on Your Roof
We don't patch and hope. A proper inspection finds the real problem, not just the visible symptom. The repair is done right, with the right materials, by a licensed crew.
No Pressure
If your roof doesn't need work, I'll tell you that. If it needs repair when another contractor might push replacement, I'll tell you that too. You deserve an honest answer.
Let's Talk About Your Roof.
Call or text me directly. Fill out the inspection form. Either way, I'll get back to you same day and make sure you have a real answer to work with.
Request a Free Inspection or call me: 214-903-9290 — same-day response